30 March, 2022
9 times out of 10, those temporary gig workers that you find on sites like Fiverr or Upwork never work out. The real battle as an agency owner in 2022 is not mastering the technology. It’s mastering how to
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24 March, 2022
Are you still using the term virtual assistant when looking for someone to help you in your business remotely? “Virtual assistant” is an outdated term that I absolutely want to kill. Times have changed, and so has the way
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17 March, 2022
Are you driving your employees to quit? Like most agency owners, I kind of started out as a terrible manager. I’ve made so many mistakes when it comes to managing people. I know that I’ve lost great people because
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09 March, 2022
Here’s a secret. The things that helped with the success of your business up until 2021, aren’t going to work anymore. Just like many business owners, I can feel the new changes that are arising in the digital agency
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07 October, 2021
Do you want to manage your agency’s operations team more effectively? Managing a team, regardless of size, is always challenging. I know of this dilemma as I went from a small team of 12 to 90 people at BLOOM.
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30 September, 2021
Are you concerned about keeping your customers happy and satisfied with your agency’s service? Your customer experience team plays a very important role to accomplish that. You see, after suffering a 16% customer churn rate, our customer experience team
Read More »Did you know that a Job Description is the MOST IMPORTANT tool to get the most out of your employees?
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